Maintenance department
Have your poufs lost volume? Are they showing signs of wear or need restoration?
We offer a complete renovation service to extend their lifespan and preserve their comfort.
1) Repair service
Does your pouf require a one-off intervention (zip replacement, restitching, tear, snags…)?
We carry out the necessary repairs to ensure its solidity and proper use.
2) Cleaning service
Do your poufs need a deep cleaning to restore their shine and freshness?
Stains are removed or significantly reduced thanks to a treatment adapted to the materials.
Your pouf is carefully cleaned to bring back its original appearance.
3) Refill service
Over time and with use, your pouf may lose volume.
We add the required amount of filling to restore its comfort and original shape.
Poufs must be shipped at your expense to the following address:
MX HOME
413 avenue de l’Héliport
83310 GRIMAUD
Standard shipping within 4 to 8 business days.
Express Shipping
France (DPD): 4–7 days, signature required — free delivery (excluding beds/sofas).
Europe (DPD): 5–8 days, signature required — "carrier" fees applied (calculated at checkout).
Bulk orders (beds/sofas or > 4 items)
Specialized carrier for doorstep delivery (no unpacking / no installation).
Returns
Contact us within 24 hours of receipt, then return within 14 days (excluding made-to-measure & sale items).
See the refund policy.
Customization & made-to-measure: professionals and private customers
Need another color, or specific customizations like embroidery?
We can adapt this model to your project, in small or large quantities.
Possible options: choice of fabric, dimensions, filling, piping, embroidery, removable cover/zip, fastenings (velcro, laces…).
For a quick quote: send us the dimensions, the quantity, the delivery address and, if possible, a photo/sketch.
Indicative lead times: 2 to 6 weeks depending on the project.
Custom contact
contact@m-x-home.com — +33 6 82 65 45 73 (WhatsApp)
